## TERMS & CONDITIONS

### Scope

These terms and conditions shall apply for contracts concerning the rental provision of rooms for accomodation purposes, as well as for all additional services provided to the client by the Guest House it’s a SECRET.
Any sublease or further letting of the rented rooms as well as the use for other purposes than accomodation is strictly prohibited.

### Conclusion of contract

- The contract comes into effect with the written acceptance (usually by Email) of the clients reservation and an advance payment in the amount of 50% of the contract sum.
- Contracting parties are the Guest House it’s a SECRET and the client.
- If a third party placed the order on behalf of the client he will be liable towards the Guest House it's a SECRET jointly and severally together with the client for all obligations arising from the contract.

### Withdrawal of the client

- In case the client withdraw from the concluded contract the advance payment forfeits. Furthermore the contract sum is also payable if the client makes no use of contractually agreed performances, e.g. in case of premature departure. The client will not be entitled to any (proportional) restitution.
- The client can not claim to withdraw from the contract or for (proportional) restitution of payments in case of customary bottlenecks in the supply of water or electricity caused by the responsible public utility undertakings (NAWEC).

### Withdrawal of the Guest House it’s a SECRET

- The Guest House it's a SECRET is entitled to an extraordinary withdrawal from the contract for justifiable reasons, e.g.
- If force majeure or circumstances for which the Guest House it's a SECRET is not at fault make a fulfilment of the contract impossible
- If rooms turn out to have been booked with false or misleading indications or if essential information e.g. on the personal data of the guest have been concealed or the purpose of use has been misstated.
- The client is aware that in the Guest House it's a SECRET all forms of sex tourism, child prostitution as well as the possession of drugs and arms are strictly forbidden.
- If the Guest House it's a SECRET has well-founded reason for the assumption that receiving the guest house services could jeopardize unobstructed business operations, the safety or the reputation of the Guest House it's a SECRET.
- If the client uses the rented room above the contractually agreed number of persons or if a transfer to third parties occurs.
- A justified withdrawal of the contract on the part of the Guest House it's a SECRET does not entitle the client for damages.

### Data protection

The client herewith agrees that contract and settlement data are stored and reproduced for internal purposes. No data will be handed to third parties.

### Service, Rates, Payment Terms...

- The Guest House it’s a SECRET is obliged to have the rooms, booked by the client, available and to perform all services agreed upon.
- The client is obliged to pay the current or agreed rates of the Guest House for room rental and any rendered additional service. This will also apply for any Guest House services and outlays to third parties on behalf of the client.
- Any invoice issued by the GUEST House it's a SECRET is payable immediately upon receipt of the given invoice without deduction.
- The client is obliged to make an advance payment of 50% at the time of booking. The contract is not concluded until the receipt of the due advance payment. The remaining amount is to be paid by the client on arrival.
- Basically the prices given in the local currency Dalasi (GMD) are considered as binding for the Guest House it’s a SECRET. Invoices issued by the Guest House it’s a SECRET, for room rental and any rendered additional service, are solely denominated in Dalasi. Prices indicated in Euro on our website are intended as a guide only.

### Rooms Provision / Return

- The booked room(s) are available for the client from 2 pm of the agreed arrival date. The client will not be entitled to have the room(s) available earlier.
- The room(s) must be vacated and made available (including key(s)) to the Guest House it's a SECRET not later than 12 noon on the agreed departure day. After that time on the grounds of the delayed vacation of the room(s) the Guest House it's a SECRET may charge 50% of the current rates until 4 pm, after 4 pm 100%.
- In case of a key loss the client is liable for incurring follow-up costs for replacement of the locking system.

### Liability

- The liability of the Guest House it’s a SECRET is limited to deficiencies in performance, damages, consequential damages or disturbances if such defects can be attributed to intent or gross negligence on the part of the Guest House it’s a SECRET. Should disruptions or defects occur in respect of service provision on the part of the Guest House it's a SECRET, the Guest House is to act to remedy such upon its knowledge of the disruptions or defects concerned or upon complaint lodged without delay by the client.
- Possible problems concerning the supply of water or electricity caused by the responsible public utility undertakings (NAWEC) are not subject to the liability of the Guest House it's a SECRET.
- For the duration of the stay the client has to care by himself for the safe custody and securing of his goods and valuables.
- The Guest House it's a SECRET assumes no liability for any items which have not been handed over to the reception for safe custody.

### Final provisions

Amendments or supplements to the contract, the application acceptance or these general terms and conditions are to be agreed in writing. Unilateral changes or amendments by the client are null and void.
Place of fulfilment and payment is the registered office of the Guest House it's a SECRET.
As place of jurisdiction for both parties Banjul/The Gambia is considered as agreed upon.
Should individual clauses of this General Terms and Conditions be or become invalid or void this will not affect the remaining terms.